Privacy policy

Data Protection Policy

ACROSSTHEWORDS is aware of the importance of privacy in the processing of personal data and therefore has implemented a data processing policy aimed at providing maximum security in the use and collection of such data, ensuring compliance with current regulations in this area and configuring this policy as one of the basic pillars in the lines of action of the entity.

ACROSSTHEWORDS informs the users of the site that, respecting the current legislation on personal data protection, the privacy of users and the secrecy of personal data, in accordance with the provisions of the General Regulation on Data Protection of the European Union (RGPD) 2016/679 of the European Parliament and the Council of 27 April and the Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights, we have adopted the necessary technical and organisational measures to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data provided, taking into account the state of technology, the nature of the data and the risks to which they are exposed.

PURPOSE OF THE TREATMENT. Specifically, ACROSSTHEWORDS informs the users of the site that their personal data may only be obtained for processing when they are adequate, relevant and not excessive in relation to the scope and the determined, explicit and legitimate purposes for which they have been obtained, when personal data are collected through www. the user will be previously informed, in a clear and unequivocal way, of the uses and purposes foreseen for such data, in addition to the rights and faculties that protect the interested party, requesting at that moment the express consent for such purposes, enabling for it a box that will have to be marked affirmatively.

DATA PERMANENCE: Your data will be cancelled when they are no longer necessary or relevant for the purpose, when they have been obtained and we have informed you, or when the user requests it by withdrawing his or her consent.

LEGITIMATION FOR THE PROCESSING OF DATA: The basis of legitimacy will be the consent of the interested party for the processing of the data and agreements based on some type of contract, either verbal or written.

DATA ADDRESSES – The recipients of your data will be those directly related to the purpose for which we have collected your data. The user will be solely responsible for the completion of the forms with false, inaccurate, incomplete or outdated data.

USERS’ RIGHTS – We inform you that you have the right to request access to, rectification of, suppression of, or limitation of the processing of, or opposition to, or the right to the transfer of your personal data by sending an e-mail to or by submitting a written request to the address indicated above, accompanied by your National Identity Document or Passport.

You will also have the right to withdraw the consent given at any time. Such withdrawal of consent shall not affect the lawfulness of the processing carried out prior to the withdrawal of such consent.

You have the right to lodge a complaint with the supervisory authority if you consider that your rights regarding the protection of your personal data may have been infringed.

Cookie policy


Due to the entry into force of the amendment to the “Law on Information Society Services” (LSSICE) established by Royal Decree 13/2012, it is mandatory to obtain the express consent of the user of all websites that use disposable cookies, before the user browses them.


Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by Web servers to store and retrieve information about their visitors, as well as to provide a proper functioning of the site.

Through the use of these devices, the Web server is allowed to remember some data concerning the user, such as his preferences for viewing the pages of that server, name and password, products that interest him most, etc.


According to the EU directive, the cookies that require the informed consent of the user are analytical cookies and advertising and affiliation cookies, with the exception of those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user.


About the types of cookies, there are five main groups:

  • Analytical cookies: they collect information about the use of the website.
  • Social cookies: these are necessary for external social networks.
  • Affiliate cookies: they allow to track visits from other websites, with which the website establishes an affiliation contract (affiliate companies).
  • Advertising and behavioural cookies: they collect information about the user’s personal preferences and choices (retargeting).
  • Technical and functional cookies: these are strictly necessary for the use of the website and for the provision of the contracted service.


List the names of the cookies, type, owner, function and expiration, for example:

  • PHPSESSID: technical and strictly necessary cookie containing the session identifier. It is deleted when the browser is closed.
  • _lang: technical and strictly necessary cookie containing the session language. It is deleted when the browser is closed
  • ac_cookies: technical and strictly necessary cookie that contains the value of whether the installation of cookies has been accepted. It expires in 1 year from the last update.
  • _ga: Google Analytics cookie that enables the one-time visit control function. The first time a user enters the website through a browser this cookie will be installed. When this user enters the website again with the same browser, the cookie will consider that it is the same user. Only in the case that the user changes the browser, it will be considered as another user. It expires 2 years after the last update.
  • _gat: This cookie is associated with Google Analytics Universal. It is used to limit the speed of request – the limitation of data collection on high traffic sites. Expires after 10 minutes
  • _utma: Google Analytics cookie that records the date of the first and last time the user visited the website. It expires 2 years after the last update
  • _utmb: Google Analytics cookie that records the time of arrival at the website. It expires 30 minutes after the last update.
  • _utmc: Google Analytics cookie used for interoperability with urchin.js tracking code. It is deleted when the browser is closed
  • _utmt: Google Analytics cookie. This cookie is used to process the type of request requested by the user. It expires at the end of the session.
  • _utmv: Google Analytics cookie This cookie is used to target demographic data. Expires at the end of the session
  • _utmz: Google Analytics cookie that stores the source of traffic or a campaign to explain how the user got to the website. It expires 6 months after the last update.



  1. Select the Tools icon.
  2. Click Settings.
  3. Click Show Advanced Options.
  4. In the ‘Privacy’ section, click on Content Settings.
  5. Delete cookies: Click All Cookies and Site Data.
  6. Do not allow cookies to be stored
  7. Click Delete browsing data (empty the cache).
  8. Close and restart the browser.
  9. For more information about Chrome, click here:

Internet Explorer. Version 11

  1. Select Tools : Internet Options
  2. Click the General tab.
  3. In the ‘Browsing history’ section, click Delete browsing history on exit.
  4. Select Delete files
  5. Select Delete Cookies
  6. Click Delete.
  7. Click OK.
  8. Close and restart your browser.
  9. For more information about Internet Explorer click here:

Firefox. Version 18

  1. Select Firefox | History | Clear Recent History
  2. Next to “Details”, click on the down arrow.
  3. Select the following checkboxes: Cookies, Cache, Active Logins.
  4. Using the “Clear Time Range” in the drop-down menu, select All.
  5. Click Clear Now.
  6. Close and restart the browser.
  7. You can accept or reject cookies individually in Firefox Preferences, in the History section available under Tools > Options > Privacy.
  8. For more information about Mozilla Firefox click here:

Safari Version 5.1

  1. Select Safari icon / Edit | Restore Safari
  2. Select the following checkboxes: Clear History, Delete All Website Data
  3. Click Reset.
  4. Close and restart your browser.
  5. For more information about Safari click here:


  • Options – Advanced – Cookies. The cookie options control the way Opera handles them and therefore their acceptance or rejection.
  • For more information about Opera click here:
    Other browsers
    Refer to the documentation of the browser you have installed.